/* ════════════════════════════════════════════════════════════
   LOGIN PAGE v2.0 — Frozen UI
════════════════════════════════════════════════════════════ */
#loginPage{display:flex;align-items:flex-start;justify-content:center;min-height:100vh;padding:40px 16px 48px;background:transparent;overflow-y:auto}
.lp-wrap{width:100%;max-width:540px;display:flex;flex-direction:column;align-items:center}
.lp-hero{width:100%;text-align:center;margin-bottom:32px}
.lp-logo{width:80px;height:80px;border-radius:24px;display:grid;place-items:center;margin:0 auto 20px}
.lp-title{font-size:clamp(36px,7vw,64px);font-weight:900;letter-spacing:-.04em;color:#fff;margin-bottom:10px;line-height:1.1}
.lp-sub{font-size:clamp(13px,2vw,16px);color:rgba(210,222,255,.82);line-height:1.7;margin-bottom:24px}
.lp-login-box{width:100%;background:rgba(18,24,45,.72);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border:1px solid rgba(255,255,255,.1);border-radius:14px;padding:18px;margin-bottom:14px;text-align:left}
.lp-field{margin-bottom:12px}
.lp-inp{width:100%;padding:13px 15px;border-radius:11px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);color:#fff;font:inherit;font-size:15px;outline:none;transition:.18s;-webkit-appearance:none}
.lp-inp:focus{border-color:#6d8cff;background:rgba(255,255,255,.11)}
.lp-inp::placeholder{color:rgba(255,255,255,.28)}
.lp-pw{position:relative}
.lp-pw .lp-inp{padding-right:48px}
.lp-eye{position:absolute;right:12px;top:50%;transform:translateY(-50%);background:none;border:none;color:rgba(210,222,255,.82);cursor:pointer;font-size:16px;padding:6px;min-width:36px;text-align:center}
.lp-eye:hover{color:#fff}
.lp-err{font-size:12px;color:#fca5a5;background:rgba(239,68,68,.1);border:1px solid rgba(239,68,68,.2);border-radius:9px;padding:9px 13px;margin-bottom:9px;display:none;text-align:center;line-height:1.5}
.lp-btn{width:100%;padding:15px;border-radius:14px;border:none;cursor:pointer;background:linear-gradient(90deg,#6f8cff 0%,#5f7dff 100%);color:#fff;font:inherit;font-size:16px;font-weight:800;box-shadow:0 12px 30px rgba(76,102,255,.28);transition:.2s;margin-bottom:10px;display:block;-webkit-appearance:none}
.lp-btn:hover{transform:translateY(-2px);box-shadow:0 14px 38px rgba(76,102,255,.4)}
.lp-btn:active{transform:none}
.lp-btn.busy{opacity:.65;cursor:not-allowed;transform:none!important}
.lp-note{font-size:12px;color:rgba(255,255,255,.28);text-align:center}
.lp-carousel{width:100%;margin-top:32px}
.lp-car-nav{display:flex;align-items:center;gap:10px}
.lp-car-vp{flex:1;overflow:hidden;border-radius:12px}
.lp-car-track{display:flex;gap:12px;transition:transform .42s cubic-bezier(.4,0,.2,1);will-change:transform}
.lp-card{flex:0 0 calc((100% - 24px) / 3);background:rgba(18,24,45,.72);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.1);border-radius:14px;padding:16px;min-height:96px}
.lp-card-i{font-size:22px;margin-bottom:8px}
.lp-card-n{font-size:13px;font-weight:800;color:#fff;margin-bottom:5px}
.lp-card-d{font-size:11px;color:rgba(210,222,255,.82);line-height:1.5}
.lp-nav{width:36px;min-width:36px;border-radius:10px;border:1px solid rgba(255,255,255,.14);background:rgba(255,255,255,.07);color:#fff;font-size:22px;cursor:pointer;display:grid;place-items:center;flex-shrink:0;transition:.14s;line-height:1;align-self:center}
.lp-nav:hover{background:rgba(255,255,255,.13)}
.lp-dots{display:flex;justify-content:center;gap:6px;margin-top:12px}
.lp-dot{width:6px;height:6px;border-radius:50%;background:rgba(255,255,255,.2);cursor:pointer;transition:.25s}
.lp-dot.on{background:#6d8cff;width:18px;border-radius:999px}
@media(min-width:768px) and (max-width:1199px){.lp-wrap{max-width:min(80%,680px)}.lp-card{flex:0 0 calc((100% - 12px) / 2)}}
@media(max-width:767px){
  #loginPage{padding:28px 0 40px}
  .lp-wrap{width:calc(100% - 32px);max-width:none;margin:0 auto}
  .lp-logo{width:64px;height:64px;font-size:30px;margin-bottom:16px}
  .lp-title{font-size:clamp(28px,8vw,42px)}
  .lp-sub{font-size:13px;margin-bottom:20px}
  .lp-login-box{background:rgba(16,22,40,.88);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}
  .lp-inp{font-size:16px;padding:14px 15px}
  .lp-btn{font-size:17px;padding:16px;box-shadow:0 10px 20px rgba(76,102,255,.22)}
  .lp-card{flex:0 0 100%;background:rgba(16,22,40,.88);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}
  .lp-nav{width:32px;min-width:32px;font-size:20px}
}
/* ═══════════════════════════════════════════════════════════════
   LatteCha Pro — Dark Glass UI
   Merged: new dark theme + all functional styles
═══════════════════════════════════════════════════════════════ */

@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;600&display=swap');

*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%;overflow:hidden;background-color: #050816;
  background-image:
    radial-gradient(circle at 20% 15%, rgba(76,102,255,.18), transparent 28%),
    radial-gradient(circle at 80% 78%, rgba(255,155,60,.10), transparent 26%),
    linear-gradient(180deg, #081126 0%, #050816 55%, #040612 100%);
  background-repeat: no-repeat;
  background-attachment: fixed;
  -webkit-font-smoothing: antialiased;
}
body{
  font-family:'Plus Jakarta Sans',sans-serif;
  color:#e8f0fe;
  background:
    radial-gradient(circle at 8% 12%, rgba(124,156,255,.18), transparent 28%),
    radial-gradient(circle at 92% 8%, rgba(245,158,11,.14), transparent 24%),
    radial-gradient(circle at 50% 95%, rgba(34,197,94,.08), transparent 30%),
    linear-gradient(150deg,#080c1a 0%,#0d1427 50%,#080f1e 100%);
}
button,input,textarea,select{font:inherit}

:root{
  --glass:rgba(255,255,255,.07);
  --glass-2:rgba(255,255,255,.11);
  --glass-3:rgba(255,255,255,.05);
  --line:rgba(255,255,255,.1);
  --line-2:rgba(255,255,255,.06);
  --soft:#8da4c8;
  --soft-2:#b8cceb;
  --white:#fff;
  --primary:#7c9cff;
  --primary-2:#5d7cff;
  --primary-soft:rgba(124,156,255,.18);
  --success:#22c55e;
  --success-soft:rgba(34,197,94,.15);
  --warning:#f59e0b;
  --warning-soft:rgba(245,158,11,.15);
  --danger:#ef4444;
  --danger-soft:rgba(239,68,68,.15);
  --shadow:0 20px 60px rgba(0,0,0,.4);
  --shadow-sm:0 8px 24px rgba(0,0,0,.28);
  --r:22px;
  --r-sm:14px;
  --r-xs:10px;
}

/* ── Scrollbar ──────────────────────────────────────────────── */
::-webkit-scrollbar{width:4px;height:4px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:rgba(255,255,255,.15);border-radius:999px}

/* ── Glass card ─────────────────────────────────────────────── */
.glass{
  background:var(--glass);
  border:1px solid var(--line);
  backdrop-filter:blur(20px);
  -webkit-backdrop-filter:blur(20px);
}
.hidden{display:none!important}

/* ══════════════════════════════════════════════════════════════
   APP SHELL
══════════════════════════════════════════════════════════════ */
.app-shell{
  display:grid;
  grid-template-columns:260px 1fr;
  height:100vh;
  gap:0;
}

/* ── Sidebar ────────────────────────────────────────────────── */
.sidebar{
  display:flex;flex-direction:column;
  padding:20px 16px;
  border-right:1px solid var(--line-2);
  background:rgba(255,255,255,.04);
  overflow-y:auto;
  gap:6px;
}
.brand{
  display:flex;align-items:center;gap:12px;
  padding:4px 8px 20px;
  border-bottom:1px solid var(--line-2);
  margin-bottom:10px;
}
.brand-mark{
  width:48px;height:48px;border-radius:16px;
  display:grid;place-items:center;
  flex-shrink:0;
}
.brand-logo{
  position:relative;
  isolation:isolate;
  overflow:hidden;
  background:
    linear-gradient(145deg,rgba(255,255,255,.34),rgba(255,255,255,0) 34%),
    radial-gradient(circle at 28% 20%,rgba(181,244,255,.6),transparent 18%),
    linear-gradient(135deg,#06152e 0%,#0d2c68 45%,#080914 100%);
  border:1px solid rgba(181,244,255,.28);
  box-shadow:
    0 22px 58px rgba(25,115,255,.42),
    0 0 0 1px rgba(123,236,255,.28) inset,
    0 0 38px rgba(255,218,132,.24) inset;
}
.brand-logo::before{
  content:"";
  position:absolute;
  inset:-42%;
  z-index:-1;
  background:conic-gradient(from 205deg,#66f3ff,#4f8cff,#a779ff,#ffd783,#66f3ff);
  animation:logoSpin 8s linear infinite;
  opacity:.9;
}
.brand-logo::after{
  content:"";
  position:absolute;
  inset:3px;
  z-index:-1;
  border-radius:inherit;
  background:
    radial-gradient(circle at 72% 24%,rgba(245,196,81,.24),transparent 24%),
    radial-gradient(circle at 18% 78%,rgba(69,132,255,.18),transparent 27%),
    linear-gradient(145deg,#102764,#06101f 72%);
}
.logo-bubble{
  position:relative;
  width:48%;
  height:38%;
  border-radius:32% 32% 32% 12%;
  background:linear-gradient(145deg,#ffffff 0%,#bdf7ff 42%,#5edcff 64%,#6d8cff 100%);
  box-shadow:
    0 7px 18px rgba(89,224,255,.42),
    0 0 0 1px rgba(255,255,255,.68) inset;
}
.logo-bubble::before,
.logo-bubble::after{
  content:"";
  position:absolute;
  top:42%;
  width:13%;
  aspect-ratio:1;
  border-radius:50%;
  background:#092047;
  opacity:.76;
}
.logo-bubble::before{left:28%}
.logo-bubble::after{right:28%}
.logo-spark{
  position:absolute;
  right:22%;
  top:19%;
  width:18%;
  aspect-ratio:1;
  transform:rotate(45deg);
  background:linear-gradient(135deg,#fff8d6,#ffd783 52%,#f4b54d);
  box-shadow:0 0 20px rgba(255,215,131,.86);
  clip-path:polygon(50% 0,62% 38%,100% 50%,62% 62%,50% 100%,38% 62%,0 50%,38% 38%);
}
.brand-mark .logo-bubble{width:50%;height:39%}
.brand-mark .logo-spark{right:20%;top:18%;width:17%}
@keyframes logoSpin{to{transform:rotate(1turn)}}
.brand h1{font-size:20px;font-weight:800;letter-spacing:-.03em}
.brand p{font-size:11px;color:var(--soft);margin-top:2px}

.nav{display:flex;flex-direction:column;gap:4px}
.nav-btn{
  display:flex;align-items:center;gap:10px;
  text-align:left;padding:12px 14px;border-radius:14px;
  background:transparent;color:#c8d8f0;font-weight:600;
  border:none;cursor:pointer;font-size:14px;
  transition:all .18s ease;position:relative;
}
.nav-btn:hover{background:rgba(255,255,255,.06);color:#fff}
.nav-btn.active{
  background:linear-gradient(135deg,rgba(124,156,255,.25),rgba(124,156,255,.12));
  border:1px solid rgba(124,156,255,.28);color:#fff;
}
.nav-badge{
  margin-left:auto;background:var(--danger);color:#fff;
  font-size:10px;font-weight:800;padding:2px 7px;border-radius:999px;
  min-width:20px;text-align:center;
}

.sidebar-footer{margin-top:auto;padding-top:14px;border-top:1px solid var(--line-2)}
.status-card{
  display:flex;gap:10px;align-items:center;
  padding:12px 14px;border-radius:16px;
  background:rgba(255,255,255,.05);
}
.dot{width:8px;height:8px;border-radius:999px;flex-shrink:0}
.dot.online{background:#22c55e;box-shadow:0 0 0 6px rgba(34,197,94,.15)}
.dot.offline{background:var(--danger)}
.status-card small{display:block;color:var(--soft);font-size:11px;margin-top:3px}
.user-avatar{
  width:32px;height:32px;border-radius:10px;
  display:grid;place-items:center;
  background:linear-gradient(135deg,var(--primary),var(--primary-2));
  font-weight:800;font-size:13px;flex-shrink:0;
}

/* ── Main area ──────────────────────────────────────────────── */
.main-area{
  display:flex;flex-direction:column;
  overflow:hidden;min-width:0;
}
.topbar{
  display:flex;align-items:center;justify-content:space-between;
  padding:14px 22px;
  border-bottom:1px solid var(--line-2);
  background:rgba(255,255,255,.03);
  flex-shrink:0;
}
.topbar-left .eyebrow{font-size:11px;color:var(--soft);text-transform:uppercase;letter-spacing:.1em}
.topbar-left h2{font-size:24px;font-weight:800;letter-spacing:-.03em;margin-top:2px}
.topbar-actions{display:flex;gap:10px;align-items:center}

/* Buttons */
.ghost-btn,.primary-btn{
  padding:10px 16px;border-radius:12px;font-weight:700;
  cursor:pointer;border:none;font-size:13px;transition:all .18s;
}
.ghost-btn{
  background:var(--glass-2);color:#dce8ff;
  border:1px solid var(--line);
}
.ghost-btn:hover{background:rgba(255,255,255,.14)}
.primary-btn{
  color:#fff;background:linear-gradient(135deg,var(--primary),var(--primary-2));
  box-shadow:0 10px 28px rgba(93,124,255,.3);
}
.primary-btn:hover{transform:translateY(-1px);box-shadow:0 14px 34px rgba(93,124,255,.4)}
.primary-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}
.danger-btn{
  background:var(--danger-soft);color:var(--danger);
  border:1px solid rgba(239,68,68,.25);padding:8px 12px;border-radius:10px;
  cursor:pointer;font:inherit;font-weight:600;font-size:13px;
  transition:.18s;
}
.danger-btn:hover{background:rgba(239,68,68,.25)}
.copy-btn{
  background:var(--primary-soft);color:var(--primary);
  border:none;padding:8px 12px;border-radius:10px;
  cursor:pointer;font:inherit;font-weight:600;font-size:13px;
}

/* ── Pages ──────────────────────────────────────────────────── */
.page-content{flex:1;overflow:auto;padding:20px 22px;display:none}
.page-content.active{display:block}

/* ══════════════════════════════════════════════════════════════
   LOGIN PAGE
══════════════════════════════════════════════════════════════ */
#loginPage{
  position:fixed;inset:0;display:flex;align-items:center;justify-content:center;
  background:
    radial-gradient(circle at 20% 30%, rgba(124,156,255,.2), transparent 40%),
    radial-gradient(circle at 80% 70%, rgba(245,158,11,.12), transparent 40%),
    #080c1a;
  z-index:1000;
}
.login-box{
  width:min(400px,90vw);
  background:rgba(255,255,255,.07);
  border:1px solid rgba(255,255,255,.12);
  backdrop-filter:blur(24px);
  border-radius:28px;
  padding:36px;
  box-shadow:0 40px 100px rgba(0,0,0,.5);
  animation:popIn .3s ease;
}
.login-logo{
  width:56px;height:56px;border-radius:18px;
  background:linear-gradient(135deg,#f59e0b,#f97316);
  display:grid;place-items:center;font-size:26px;
  margin:0 auto 20px;
  box-shadow:0 14px 34px rgba(245,158,11,.35);
}
.login-box h2{text-align:center;font-size:26px;font-weight:800;margin-bottom:6px}
.login-box p{text-align:center;color:var(--soft);font-size:14px;margin-bottom:28px}
.login-field{position:relative;margin-bottom:14px}
.login-field input{
  width:100%;padding:14px 16px;
  background:rgba(255,255,255,.06);
  border:1px solid rgba(255,255,255,.12);
  border-radius:14px;color:#fff;font-size:14px;
  transition:.2s;outline:none;
}
.login-field input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(124,156,255,.15)}
.login-field input::placeholder{color:rgba(255,255,255,.3)}
.eye-btn{
  position:absolute;right:14px;top:50%;transform:translateY(-50%);
  background:none;border:none;cursor:pointer;font-size:16px;color:var(--soft);
  padding:0;width:auto;
}
.login-submit{
  width:100%;padding:15px;border-radius:16px;
  background:linear-gradient(135deg,var(--primary),var(--primary-2));
  color:#fff;font-weight:800;font-size:15px;border:none;cursor:pointer;
  box-shadow:0 14px 34px rgba(93,124,255,.35);
  transition:.2s;margin-top:6px;
}
.login-submit:hover{transform:translateY(-1px);box-shadow:0 18px 40px rgba(93,124,255,.45)}
.login-submit:disabled{opacity:.6;cursor:not-allowed;transform:none}
.login-spinner{text-align:center;padding:10px 0}
.login-spinner-ring{
  display:inline-block;width:20px;height:20px;
  border:2px solid rgba(255,255,255,.2);
  border-top-color:var(--primary);border-radius:50%;
  animation:spin .7s linear infinite;
}
#loginError{
  color:#ff8080;font-size:13px;text-align:center;
  margin-top:10px;min-height:18px;
}

/* ══════════════════════════════════════════════════════════════
   DASHBOARD
══════════════════════════════════════════════════════════════ */
.report-cycle-text{
  display:inline-flex;align-items:center;gap:8px;
  min-height:30px;margin-bottom:12px;padding:7px 12px;
  border-radius:999px;background:rgba(124,156,255,.1);
  border:1px solid rgba(124,156,255,.18);
  color:#aebfff;font-size:12px;font-weight:700;
}
.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}
.stat-card{
  min-height:118px;border-radius:18px;padding:16px 18px;
  background:linear-gradient(180deg,rgba(255,255,255,.085),rgba(255,255,255,.045));
  border:1px solid rgba(255,255,255,.1);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.08),0 12px 28px rgba(0,0,0,.16);
}
.stat-label{font-size:11px;color:var(--soft);font-weight:700;text-transform:uppercase;letter-spacing:.06em;line-height:1.35}
.stat-value{font-size:32px;font-weight:800;margin-top:10px;letter-spacing:-.03em;line-height:1}
.stat-value.danger{color:#ff8080}
.stat-trend{margin-top:6px;font-size:12px;color:var(--soft)}
.stat-trend.positive{color:#7ee7a1}
.stat-trend.warn{color:#fcd34d}
.stat-trend.danger{color:#ffb4b4}

.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(280px,.95fr);gap:14px;align-items:start}
.panel{
  border-radius:22px;padding:18px;background:linear-gradient(180deg,rgba(255,255,255,.075),rgba(255,255,255,.045));
  border:1px solid rgba(255,255,255,.1);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 16px 38px rgba(0,0,0,.18);
}
.panel-head{display:flex;align-items:start;justify-content:space-between;margin-bottom:16px;gap:12px}
.panel-head h3{font-size:18px;font-weight:800;letter-spacing:-.03em}
.panel-head p{font-size:12px;color:var(--soft);margin-top:3px}
.chip-row{display:flex;gap:6px;flex-wrap:wrap}
.chip{
  padding:8px 12px;border-radius:999px;font-size:13px;font-weight:600;
  background:var(--glass-2);color:#c8d8f0;border:1px solid var(--line);
  cursor:pointer;transition:.18s;
}
.chip.active{background:var(--primary-soft);border-color:rgba(124,156,255,.4);color:#c8d8ff}
.chip:hover{background:rgba(255,255,255,.1)}

/* Bar chart */
.bars{display:flex;align-items:end;gap:12px;height:150px;padding:8px 4px 0}
.bar-col{display:flex;flex-direction:column;align-items:center;gap:6px;color:var(--soft);font-size:11px;flex:1}
.bar{
  width:100%;max-width:36px;border-radius:10px 10px 5px 5px;
  background:linear-gradient(180deg,#8cb0ff,#5d7cff);
  box-shadow:0 8px 20px rgba(93,124,255,.3);
  transition:.4s cubic-bezier(.34,1.56,.64,1);min-height:6px;
}
.bar:hover{filter:brightness(1.2)}

/* Ranking */
.ranking-list{display:flex;flex-direction:column;gap:8px}
.rank-item{
  display:flex;align-items:center;gap:11px;
  padding:11px 13px;border-radius:14px;
  background:rgba(255,255,255,.05);transition:.2s;cursor:default;
}
.rank-item:hover{background:rgba(255,255,255,.09)}
.rank-badge{
  width:30px;height:30px;border-radius:9px;display:grid;place-items:center;
  font-weight:800;font-size:14px;flex-shrink:0;
}
.rank-item:first-child .rank-badge{background:rgba(245,158,11,.25);color:#fcd34d}
.rank-item:nth-child(2) .rank-badge{background:rgba(180,180,200,.2);color:#c8d8f0}
.rank-item:nth-child(3) .rank-badge{background:rgba(205,127,50,.2);color:#f4a460}
.rank-item:nth-child(n+4) .rank-badge{background:var(--primary-soft);color:var(--primary)}
.rank-item > div{flex:1;min-width:0}
.rank-item strong{display:block;font-size:13px;font-weight:700}
.rank-item small{display:block;color:var(--soft);font-size:11px;margin-top:2px}
.rank-score{font-size:16px;font-weight:800;color:var(--primary);flex-shrink:0}
.star-bar{display:flex;align-items:center;gap:4px;margin-top:3px;font-size:12px}

/* Store bars */
.store-count-list{display:flex;flex-direction:column;gap:10px}
.store-count-row{display:grid;grid-template-columns:90px 1fr 44px;gap:10px;align-items:center}
.store-count-name{font-size:12px;color:var(--soft);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.store-count-track{height:7px;border-radius:999px;background:rgba(255,255,255,.08);overflow:hidden}
.store-count-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,#7c9cff,#5d7cff);transition:width .4s ease}
.store-count-value{font-size:12px;font-weight:800;color:var(--primary);text-align:right}

.summary-card{
  border-radius:16px;padding:14px;
  background:rgba(124,156,255,.08);border:1px solid rgba(124,156,255,.15);
  margin-bottom:16px;
}
.summary-row{display:flex;justify-content:space-between;align-items:center;padding:11px 0;border-bottom:1px solid rgba(255,255,255,.05)}
.summary-row:last-child{border:none;padding-bottom:0}
.summary-row span{font-size:12px;color:var(--soft)}
.summary-row strong{font-size:13px;font-weight:700}

/* ══════════════════════════════════════════════════════════════
   CHAT LAYOUT
══════════════════════════════════════════════════════════════ */
.chat-shell{
  display:grid;grid-template-columns:150px 320px minmax(420px,1fr);
  height:calc(100vh - 57px);/* topbar */
  overflow:hidden;
}
.chat-shell.has-inspector{grid-template-columns:150px 300px minmax(420px,1fr) 300px}
@media(max-width:1400px){.chat-shell{grid-template-columns:138px 300px minmax(360px,1fr)}.chat-shell.has-inspector{grid-template-columns:132px 290px minmax(360px,1fr) 270px}}
@media(max-width:1200px){.chat-shell,.chat-shell.has-inspector{grid-template-columns:300px 1fr}.store-nav-panel{display:none!important}}
@media(max-width:768px){.chat-shell{display:block;position:relative;overflow:hidden}}
.store-nav-panel{
  background:linear-gradient(180deg,rgba(7,9,30,.94),rgba(8,13,31,.98));
  border-right:1px solid var(--line);
  overflow-y:auto;padding:0;
  display:flex;flex-direction:column;
}
.store-nav-head{
  font-size:11px;font-weight:800;color:#a8bad8;
  text-transform:uppercase;letter-spacing:.07em;
  padding:14px 14px 8px;
}
.storeNavSection{font-size:11px;color:var(--text-3,#8da4c8);padding:8px 14px 4px;font-weight:700}
.storeNavItem{
  display:flex;align-items:center;gap:8px;
  padding:10px 11px;cursor:pointer;border-radius:12px;
  margin:3px 8px;transition:.12s;border:1px solid transparent;
}
.storeNavItem:hover{background:rgba(255,255,255,.05)}
.storeNavItem.active{background:rgba(var(--primary-rgb,109,140,255),.15);border-color:rgba(var(--primary-rgb,109,140,255),.25);color:#fff}
.sni-icon{width:30px;height:30px;border-radius:10px;display:grid;place-items:center;flex-shrink:0;font-size:12px;font-weight:800;color:#fff}
.sni-name{font-size:13px;font-weight:800;flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--text-2,#c8d8f0)}
.storeNavItem.active .sni-name{color:#fff}
.sni-count{font-size:10px;font-weight:800;background:var(--danger,#ef4444);color:#fff;padding:1px 5px;border-radius:999px;min-width:16px;text-align:center}
.sni-count.zero{background:rgba(255,255,255,.1);color:var(--text-3,#8da4c8)}
.storeNavDivider{height:1px;background:var(--line);margin:5px 10px}

/* Chat list */
.chat-list-panel{
  display:flex;flex-direction:column;
  border-right:1px solid var(--line-2);
  background:linear-gradient(180deg,rgba(255,255,255,.055),rgba(255,255,255,.025));
  min-height:0;
}
.chat-list-head{
  padding:16px 16px 12px;
  border-bottom:1px solid var(--line-2);
  flex-shrink:0;
}
.chat-list-head h3{font-size:17px;font-weight:800;margin-bottom:12px;letter-spacing:-.02em}
.search-wrap{position:relative}
.search-wrap input{
  width:100%;padding:12px 14px 12px 38px;
  background:rgba(255,255,255,.065);border:1px solid rgba(255,255,255,.12);
  border-radius:12px;color:#fff;font-size:13px;outline:none;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.04);
}
.search-wrap input:focus{border-color:rgba(124,156,255,.55);box-shadow:0 0 0 3px rgba(124,156,255,.1)}
.search-wrap input::placeholder{color:rgba(255,255,255,.25)}
.search-ico{position:absolute;left:14px;top:50%;transform:translateY(-50%);font-size:12px;color:var(--soft)}

.filter-bar{
  padding:10px 16px;border-bottom:1px solid var(--line-2);
  position:relative;flex-shrink:0;
}
#filterDropdownBtn{
  width:100%;padding:11px 13px;background:rgba(255,255,255,.065);
  border:1px solid rgba(255,255,255,.12);border-radius:12px;color:#d8e8ff;
  cursor:pointer;font-size:13px;font-weight:600;
  display:flex;align-items:center;justify-content:space-between;
}
#filterDropdownBtn:hover{background:var(--glass-2)}
.fd-arrow{font-size:10px;color:var(--soft);transition:.2s}
#filterDropdownBtn.open .fd-arrow{transform:rotate(180deg)}
#filterDropdownMenu{
  display:none;position:absolute;left:16px;right:16px;
  top:calc(100% - 4px);z-index:100;
  background:#0f1a30;border:1px solid var(--line);
  border-radius:14px;overflow:hidden;
  box-shadow:0 20px 50px rgba(0,0,0,.5);
}
#filterDropdownMenu.show{display:block}
.fd-item{
  padding:10px 14px;font-size:13px;cursor:pointer;
  display:flex;align-items:center;gap:10px;color:#c8d8f0;
}
.fd-item:hover{background:rgba(255,255,255,.06)}
.fd-item.active{background:var(--primary-soft);color:var(--primary)}
.fd-icon{font-size:13px;width:18px;text-align:center}
.fd-name{flex:1}
.fd-count{
  background:var(--primary);color:#fff;font-size:10px;
  font-weight:700;border-radius:999px;padding:2px 7px;
}
.fd-count.zero{background:rgba(255,255,255,.1);color:var(--soft)}

#oaFilter{
  padding:6px 16px;display:none;gap:5px;flex-wrap:wrap;
  border-bottom:1px solid var(--line-2);
}
.oa-filter-btn{
  padding:5px 10px;border-radius:999px;
  background:var(--glass-3);border:1px solid var(--line);
  color:var(--soft);font-size:12px;cursor:pointer;font:inherit;
}
.oa-filter-btn.active{background:var(--primary-soft);color:var(--primary);border-color:rgba(124,156,255,.3)}

#chatList{flex:1;overflow-y:auto;padding:0}
.chat-empty-state{
  min-height:220px;
  display:flex;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  gap:6px;
  padding:28px 18px;
  color:var(--soft);
  text-align:center;
  font-size:13px;
}
.chat-empty-state strong{color:#e8f0fe;font-size:14px}
.chat-empty-state span{max-width:220px;line-height:1.5}
.chat-item-row{
  display:flex;align-items:center;gap:10px;
  padding:10px 14px;border-bottom:1px solid rgba(255,255,255,.04);
  cursor:pointer;transition:.15s;position:relative;
}
.chat-item-row:hover{background:rgba(255,255,255,.04)}
.chat-item-row.active{background:rgba(124,156,255,.12);border-left:3px solid var(--primary)}
.chat-item-row.pinned{background:rgba(245,158,11,.06);border-left:3px solid var(--warning)}
.chat-item-row.spam{opacity:.5}
.chat-item-row.vip{border-left:3px solid #a78bfa}
.chat-avatar{
  width:38px;height:38px;border-radius:13px;
  background:linear-gradient(135deg,#7c9cff,#5d7cff);
  display:grid;place-items:center;font-weight:800;font-size:14px;
  flex-shrink:0;overflow:hidden;
}
.chat-avatar img{width:100%;height:100%;object-fit:cover}
.chat-info{flex:1;min-width:0}
.chat-name{font-size:13px;font-weight:700;display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.chat-preview{font-size:12px;color:var(--soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.chat-preview.unread{color:#c8d8f0;font-weight:600}
.chat-time{font-size:11px;color:var(--soft);white-space:nowrap;display:flex;flex-direction:column;align-items:flex-end;gap:4px}
.unread-badge{
  background:var(--primary);color:#fff;
  font-size:10px;font-weight:800;border-radius:999px;
  padding:2px 6px;min-width:18px;text-align:center;
}
.status-tag{
  font-size:10px;padding:2px 7px;border-radius:999px;font-weight:700;
}
.status-tag.pending{background:rgba(245,158,11,.2);color:#fcd34d;border:1px solid rgba(245,158,11,.3)}
.status-tag.done{background:rgba(34,197,94,.15);color:#86efac;border:1px solid rgba(34,197,94,.25)}
.oa-tag{font-size:9px;background:var(--primary-soft);color:var(--primary);padding:2px 6px;border-radius:999px}
.tag-badge{font-size:9px;padding:2px 6px;border-radius:999px;color:#fff;font-weight:600}
.chat-dot-btn{
  display:none;position:absolute;right:8px;top:50%;transform:translateY(-50%);
  background:var(--glass-2);border:1px solid var(--line);width:26px;height:26px;
  border-radius:8px;cursor:pointer;font-size:14px;color:var(--soft);
  align-items:center;justify-content:center;
}
.chat-item-row:hover .chat-dot-btn{display:flex}
.chat-load-more{padding:10px;text-align:center;font-size:12px;color:var(--soft)}

/* Chat room */
.chat-room-wrap{
  display:flex;flex-direction:column;
  border-right:1px solid var(--line-2);min-height:0;
  background:linear-gradient(180deg,rgba(8,13,31,.38),rgba(6,10,24,.5));
  padding-bottom:14px;
}
#chatHeader{
  padding:12px 18px;border-bottom:1px solid var(--line-2);
  display:flex;align-items:center;gap:12px;flex-shrink:0;
  background:rgba(255,255,255,.03);
}
#headerAvatar{
  width:38px;height:38px;border-radius:13px;
  background:linear-gradient(135deg,#7c9cff,#5d7cff);
  display:grid;place-items:center;font-weight:800;font-size:15px;
  flex-shrink:0;overflow:hidden;
}
#headerAvatar img{width:100%;height:100%;object-fit:cover}
.chat-placeholder-avatar,
#headerAvatar.chat-placeholder-avatar{
  background:
    radial-gradient(circle at 30% 22%,rgba(255,255,255,.22),transparent 28%),
    linear-gradient(145deg,#182244 0%,#5c79ff 50%,#72e7ff 100%);
  border:1px solid rgba(152,181,255,.38);
  box-shadow:0 10px 24px rgba(55,103,255,.22),inset 0 1px 0 rgba(255,255,255,.18);
}
.chat-placeholder-mark{
  position:relative;
  width:21px;
  height:16px;
  border-radius:8px 8px 8px 4px;
  background:linear-gradient(135deg,#f8fbff,#cfe4ff);
  box-shadow:0 5px 12px rgba(0,0,0,.2),inset 0 -2px 0 rgba(64,100,202,.18);
}
.chat-placeholder-mark::before,
.chat-placeholder-mark::after{
  content:"";
  position:absolute;
  display:block;
}
.chat-placeholder-mark::before{
  left:5px;right:5px;top:5px;height:2px;
  border-radius:999px;
  background:linear-gradient(90deg,#4e6fff,#20d9ff);
  box-shadow:0 5px 0 rgba(37,89,230,.6);
}
.chat-placeholder-mark::after{
  right:0;bottom:-4px;
  width:7px;height:7px;
  background:#cfe4ff;
  clip-path:polygon(0 0,100% 0,0 100%);
}
#headerInfo{flex:1;min-width:0}
#headerName{font-weight:700;font-size:16px;letter-spacing:-.02em}
#headerOaName{font-size:12px;color:var(--soft);margin-top:2px}
#headerActions{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.header-btn{
  padding:6px 12px;border:1px solid var(--line);border-radius:10px;
  background:var(--glass-3);color:#c8d8f0;cursor:pointer;font:inherit;font-size:13px;font-weight:600;
  transition:.15s;
}
.header-btn:hover{background:var(--glass-2)}
.header-btn.status-pending{background:rgba(245,158,11,.15);border-color:rgba(245,158,11,.3);color:#fcd34d}
.header-btn.status-done{background:var(--success-soft);border-color:rgba(34,197,94,.3);color:#86efac}
.header-icon-btn{
  width:32px;height:32px;border:1px solid var(--line);background:var(--glass-3);
  border-radius:10px;cursor:pointer;font-size:15px;color:var(--soft);
  display:flex;align-items:center;justify-content:center;
  transition:.15s;
}
.header-icon-btn:hover{background:var(--glass-2);color:#fff}
@media (min-width:1201px){
  .chat-shell.has-inspector #statusPendingBtn,
  .chat-shell.has-inspector #statusDoneBtn,
  .chat-shell.has-inspector #noteToggleBtn{
    display:none!important;
  }
}

#inChatSearch{
  padding:8px 16px;background:rgba(245,215,110,.06);
  border-bottom:1px solid rgba(245,215,110,.15);
  display:none;align-items:center;gap:8px;flex-shrink:0;
}
#inChatSearch.show{display:flex}
#inChatSearchInput{
  flex:1;padding:8px 12px;border:1px solid var(--line);
  background:var(--glass-3);border-radius:10px;color:#fff;font-size:13px;outline:none;
}
.msg-highlight{box-shadow:0 0 0 2px rgba(245,215,110,.5) inset!important;background:rgba(245,215,110,.08)!important}

#messages{
  flex:1;overflow-y:auto;padding:18px 22px;
  display:flex;flex-direction:column;gap:8px;
}
.msg{
  max-width:70%;padding:10px 13px;border-radius:18px;
  font-size:13px;line-height:1.55;
}
.msg.customer{
  background:rgba(255,255,255,.09);align-self:flex-start;border-radius:4px 18px 18px 18px;
}
.msg.admin{
  background:linear-gradient(135deg,#7c9cff,#5d7cff);
  align-self:flex-end;border-radius:18px 4px 18px 18px;
}
.msg.follow{
  background:rgba(245,158,11,.1);border:1px solid rgba(245,158,11,.2);
  align-self:center;border-radius:999px;font-size:12px;color:var(--warning);
}
.msg-meta{font-size:10px;opacity:.65;margin-top:4px}

#typingIndicator{
  padding:6px 18px;font-size:12px;color:var(--primary);
  background:rgba(124,156,255,.06);display:none;flex-shrink:0;
}
#stickerPanel{
  display:none;padding:10px 14px;
  border-top:1px solid var(--line-2);flex-wrap:wrap;gap:8px;
  background:rgba(255,255,255,.03);flex-shrink:0;
}
#stickerPanel.show{display:flex}
.sticker-item{
  width:56px;height:56px;cursor:pointer;border-radius:12px;padding:3px;
  border:2px solid transparent;transition:.15s;
}
.sticker-item:hover{border-color:var(--primary);background:var(--glass-2)}
.sticker-item img{width:100%;height:100%;object-fit:contain}

#replyBox{
  min-height:70px;padding:12px 14px;border:1px solid rgba(255,255,255,.11);
  margin:0 16px;
  display:flex;gap:10px;align-items:center;
  background:linear-gradient(180deg,rgba(15,23,42,.92),rgba(8,13,31,.98));
  border-radius:18px;
  box-shadow:0 16px 40px rgba(0,0,0,.28),0 0 0 1px rgba(124,156,255,.05) inset;
  flex-shrink:0;
}
.reply-icon-btn{
  width:42px;height:42px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);
  border-radius:13px;cursor:pointer;display:flex;align-items:center;justify-content:center;
  color:var(--soft);transition:.15s;flex-shrink:0;
}
.reply-icon-btn:hover{background:var(--glass-2);color:#fff}
#replyInput{
  flex:1;height:44px;padding:0 16px;border:1px solid rgba(255,255,255,.12);
  border-radius:14px;background:rgba(255,255,255,.07);color:#fff;font-size:13px;outline:none;
  min-width:0;
}
#replyInput:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(124,156,255,.1)}
#replyInput::placeholder{color:rgba(255,255,255,.25)}
#sendBtn{
  height:44px;min-width:58px;padding:0 18px;border-radius:14px;
  background:linear-gradient(135deg,var(--primary),var(--primary-2));
  color:#fff;font-weight:700;font-size:13px;border:none;cursor:pointer;
  box-shadow:0 8px 20px rgba(93,124,255,.3);transition:.18s;flex-shrink:0;
}
#sendBtn:hover{transform:translateY(-1px)}
#sendBtn:disabled{opacity:.5;cursor:not-allowed;transform:none}

#emptyState{
  flex:1;display:flex;flex-direction:column;align-items:center;
  justify-content:center;gap:12px;color:var(--soft);
  min-height:360px;
}
#emptyState .empty-icon{font-size:48px;opacity:.4}
#emptyState .chat-empty-icon{
  width:64px;
  height:64px;
  border-radius:22px;
  display:grid;
  place-items:center;
  opacity:.82;
  background:
    radial-gradient(circle at 32% 24%,rgba(255,255,255,.2),transparent 30%),
    linear-gradient(145deg,rgba(21,32,65,.92),rgba(90,121,255,.72) 54%,rgba(87,219,255,.9));
  border:1px solid rgba(142,172,255,.28);
  box-shadow:0 18px 42px rgba(0,0,0,.28),0 0 34px rgba(92,121,255,.18);
}
#emptyState .chat-empty-icon .chat-placeholder-mark{
  width:32px;
  height:24px;
  border-radius:12px 12px 12px 5px;
}
#emptyState .chat-empty-icon .chat-placeholder-mark::before{
  left:7px;right:7px;top:7px;height:3px;
  box-shadow:0 7px 0 rgba(37,89,230,.58);
}
#emptyState .chat-empty-icon .chat-placeholder-mark::after{
  bottom:-6px;width:10px;height:10px;
}

/* Right panel */
#rightPanel{
  display:none;flex-direction:column;
  overflow-y:auto;background:rgba(255,255,255,.03);
}
#rightPanel.show{display:flex}
.rp-top{
  padding:18px 16px 14px;border-bottom:1px solid var(--line-2);
  display:flex;flex-direction:column;align-items:center;gap:10px;
}
.rp-avatar{
  width:58px;height:58px;border-radius:18px;
  background:linear-gradient(135deg,#7c9cff,#5d7cff);
  display:grid;place-items:center;font-weight:800;font-size:22px;overflow:hidden;
}
.rp-avatar img{width:100%;height:100%;object-fit:cover}
.rp-name{font-weight:700;font-size:16px;text-align:center;letter-spacing:-.02em}
.rp-section{padding:12px 16px;border-bottom:1px solid var(--line-2)}
.rp-section-title{font-size:11px;color:var(--soft);font-weight:700;text-transform:uppercase;letter-spacing:.08em;margin-bottom:10px}
.status-btn-group{display:flex;gap:6px}
.status-btn-group button{
  flex:1;padding:8px 4px;border-radius:10px;border:1px solid var(--line);
  background:var(--glass-3);color:#c8d8f0;cursor:pointer;font:inherit;font-size:13px;font-weight:600;
  transition:.15s;
}
.status-btn-group button.active-pending{background:var(--warning-soft);border-color:rgba(245,158,11,.3);color:#fcd34d}
.status-btn-group button.active-done{background:var(--success-soft);border-color:rgba(34,197,94,.3);color:#86efac}
.toggle-row{display:flex;align-items:center;justify-content:space-between;font-size:13px;padding:5px 0}
.toggle-switch{position:relative;width:40px;height:22px}
.toggle-switch input{opacity:0;width:0;height:0}
.toggle-slider{
  position:absolute;inset:0;background:rgba(255,255,255,.15);
  border-radius:999px;cursor:pointer;transition:.25s;
}
.toggle-slider:before{
  content:'';position:absolute;width:16px;height:16px;left:3px;top:3px;
  background:#fff;border-radius:50%;transition:.25s;
}
input:checked + .toggle-slider{background:var(--warning)}
input:checked + .toggle-slider:before{transform:translateX(18px)}
.pin-slider:checked + .toggle-slider{background:#a78bfa}
.spam-slider:checked + .toggle-slider{background:var(--danger)}

#tagInput{
  display:flex;flex-wrap:wrap;gap:5px;padding:8px 10px;
  border:1px solid var(--line);border-radius:12px;cursor:text;
  background:var(--glass-3);min-height:40px;align-items:center;
}
#tagRealInput{border:none;outline:none;font-size:13px;min-width:80px;flex:1;background:transparent;color:#fff}
#tagRealInput::placeholder{color:rgba(255,255,255,.25)}
.tag-chip{
  color:#fff;padding:3px 10px;border-radius:999px;font-size:12px;
  display:flex;align-items:center;gap:4px;
}
.tag-chip button{background:none;border:none;color:#fff;cursor:pointer;font-size:12px;padding:0}
.note-area{
  width:100%;min-height:80px;padding:10px 12px;
  border:1px solid var(--line);border-radius:12px;
  background:var(--glass-3);color:#fff;font:inherit;font-size:13px;
  resize:none;outline:none;
}
.note-area:focus{border-color:var(--primary)}
.note-area::placeholder{color:rgba(255,255,255,.25)}
.note-save-btn{
  margin-top:8px;width:100%;padding:9px;border:none;border-radius:12px;
  background:linear-gradient(135deg,var(--primary),var(--primary-2));
  color:#fff;font:inherit;font-weight:700;font-size:13px;cursor:pointer;
  transition:.18s;
}
.note-save-btn:hover{transform:translateY(-1px)}
.note-save-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}

/* ══════════════════════════════════════════════════════════════
   TEAM / OA / SETTINGS PAGES
══════════════════════════════════════════════════════════════ */
.page-header{
  display:flex;align-items:center;justify-content:space-between;
  margin-bottom:18px;
}
.page-header h2{font-size:22px;font-weight:800;letter-spacing:-.03em}
.data-table{width:100%;border-collapse:collapse}
.data-table th{
  padding:12px 14px;text-align:left;font-size:12px;
  color:var(--soft);font-weight:600;text-transform:uppercase;letter-spacing:.06em;
  border-bottom:1px solid var(--line);
}
.data-table td{
  padding:12px 14px;font-size:13px;border-bottom:1px solid var(--line-2);
}
.data-table tr:hover td{background:rgba(255,255,255,.03)}
.role-badge{padding:4px 10px;border-radius:999px;font-size:11px;font-weight:700}
.role-badge.owner{background:rgba(245,158,11,.18);color:#fcd34d}
.role-badge.admin{background:var(--primary-soft);color:var(--primary)}
.role-badge.staff,.role-badge.agent{background:rgba(255,255,255,.08);color:var(--soft)}
.oa-info-box{
  padding:14px 16px;border-radius:14px;
  background:rgba(34,197,94,.08);border:1px solid rgba(34,197,94,.2);
  font-size:13px;margin-bottom:16px;color:#86efac;
}

/* Settings */
.settings-shell{display:grid;grid-template-columns:200px 1fr;gap:0;height:100%}
.settings-nav{
  border-right:1px solid var(--line-2);padding:12px 0;
  background:rgba(255,255,255,.02);
}
.settings-nav-title{
  padding:8px 16px;font-size:11px;color:var(--soft);
  font-weight:700;text-transform:uppercase;letter-spacing:.08em;
}
.settings-nav-item{
  padding:10px 16px;font-size:13px;cursor:pointer;
  display:flex;align-items:center;gap:8px;color:#c8d8f0;transition:.15s;
}
.settings-nav-item:hover{background:rgba(255,255,255,.05);color:#fff}
.settings-nav-item.active{background:var(--primary-soft);color:var(--primary)}
.settings-content{overflow-y:auto;padding:20px}
.settings-content h2{font-size:18px;font-weight:800;margin-bottom:18px}
.settings-tab{display:none}
.settings-tab.active{display:block}
.store-color-dot{
  width:26px;height:26px;border-radius:50%;cursor:pointer;
  border:3px solid transparent;transition:.15s;
}
.store-color-dot.selected{border-color:#fff;transform:scale(1.15)}

/* Report */
.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px}
.report-list{list-style:none;display:flex;flex-direction:column;gap:10px}
.report-list li{
  display:flex;justify-content:space-between;align-items:center;
  padding:12px 14px;border-radius:14px;background:rgba(255,255,255,.05);
}
.report-list li span{font-size:13px;color:var(--soft)}
.report-list li strong{font-size:14px;font-weight:700}
.report-cycle-text{font-size:12px;color:var(--soft);margin-bottom:12px}

/* ══════════════════════════════════════════════════════════════
   MODALS & POPUPS
══════════════════════════════════════════════════════════════ */
.modal,#qrPopup,#previewPopup{
  display:none;position:fixed;inset:0;
  background:rgba(5,8,20,.7);z-index:500;
  align-items:center;justify-content:center;
}
.modal.show,#qrPopup.show,#previewPopup.show{display:flex}
.modal-box{
  background:#0d1832;border:1px solid rgba(255,255,255,.12);
  border-radius:26px;padding:26px;width:420px;max-width:92vw;
  box-shadow:var(--shadow);animation:popIn .22s ease;
}
.modal-box h3{font-size:20px;font-weight:800;margin-bottom:18px;letter-spacing:-.03em}
.modal-box input,.modal-box textarea{
  width:100%;padding:11px 14px;font-size:13px;margin-bottom:12px;
  background:var(--glass-3);border:1px solid var(--line);border-radius:12px;color:#fff;outline:none;
}
.modal-box input:focus,.modal-box textarea:focus{border-color:var(--primary)}
.modal-box input::placeholder,.modal-box textarea::placeholder{color:rgba(255,255,255,.25)}
.modal-box textarea{height:78px;resize:none}
.modal-btns{display:flex;gap:8px;margin-top:6px}
.modal-btns button{flex:1;padding:11px;border:none;border-radius:14px;cursor:pointer;font:inherit;font-size:14px;font-weight:700}
.btn-confirm{background:linear-gradient(135deg,var(--primary),var(--primary-2));color:#fff;transition:.18s}
.btn-confirm:hover{transform:translateY(-1px)}
.btn-confirm:disabled{opacity:.5;cursor:not-allowed;transform:none}
.btn-cancel{background:rgba(255,255,255,.08);color:#c8d8f0}
#modalError,#oaModalError{color:#ff8080;font-size:12px;margin-top:6px}

/* QR Popup */
#qrPopupBox,#previewBox{
  background:#0d1832;border:1px solid rgba(255,255,255,.12);
  border-radius:26px;width:92%;max-width:480px;max-height:82vh;
  display:flex;flex-direction:column;box-shadow:var(--shadow);
}
#qrPopupHeader,#previewBoxHeader{
  padding:16px 18px;border-bottom:1px solid var(--line-2);
  display:flex;align-items:center;justify-content:space-between;flex-shrink:0;
}
#qrPopupHeader h3,#previewBoxHeader h3{font-size:16px;font-weight:800}
#qrPopupClose,#previewBoxHeader button{background:none;border:none;font-size:18px;cursor:pointer;color:var(--soft)}
#qrPopupSearch{padding:10px 14px;border-bottom:1px solid var(--line-2)}
#qrPopupSearch input{
  width:100%;padding:9px 12px;border:1px solid var(--line);
  background:var(--glass-3);border-radius:12px;color:#fff;font-size:13px;outline:none;
}
#qrPopupList{flex:1;overflow-y:auto;padding:6px}
#previewBoxMsgs{flex:1;overflow-y:auto;background:rgba(0,0,0,.2);display:flex;flex-direction:column;gap:8px;padding:14px}
.qr-popup-item{
  padding:12px;border:1px solid transparent;border-radius:14px;cursor:pointer;
  transition:.15s;
}
.qr-popup-item:hover{background:rgba(255,255,255,.05);border-color:var(--line)}
.qr-popup-item-title{font-size:13px;font-weight:700}
.qr-popup-item-msg{font-size:12px;color:var(--soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px}
#qrPopupAdd{
  padding:12px 14px;border-top:1px solid var(--line-2);
  display:flex;flex-direction:column;gap:8px;flex-shrink:0;
}
#qrPopupAdd input,#qrPopupAdd textarea{
  width:100%;padding:9px 11px;font-size:12px;
  background:var(--glass-3);border:1px solid var(--line);border-radius:10px;color:#fff;outline:none;
}
#qrPopupAdd textarea{height:56px;resize:none}
#qrPopupAddBtn{
  padding:9px;background:linear-gradient(135deg,var(--primary),var(--primary-2));
  color:#fff;border:none;border-radius:10px;cursor:pointer;font:inherit;font-weight:700;
}

/* Context menu */
#ctxMenu{
  display:none;position:fixed;
  background:#0d1832;border:1px solid rgba(255,255,255,.12);
  border-radius:16px;padding:6px;min-width:180px;
  box-shadow:0 20px 50px rgba(0,0,0,.5);z-index:300;
}
.ctx-item{
  padding:10px 14px;font-size:13px;cursor:pointer;
  display:flex;align-items:center;gap:10px;border-radius:10px;
  color:#c8d8f0;transition:.15s;
}
.ctx-item:hover{background:rgba(255,255,255,.07)}
.ctx-item.danger{color:var(--danger)}
.ctx-sep{height:1px;background:var(--line-2);margin:4px 0}

/* Store perm modal */
#storePermModal .modal-box{width:460px}

/* ══════════════════════════════════════════════════════════════
   RATING POPUP — spec: dark glass + luxury
══════════════════════════════════════════════════════════════ */
#ratingPopup{
  display:none;position:fixed;inset:0;
  background:rgba(4,7,18,.78);backdrop-filter:blur(12px);
  align-items:center;justify-content:center;z-index:600;
}
.rating-card{
  background:linear-gradient(180deg,#0f1e3d 0%,#090f22 100%);
  border:1px solid rgba(255,255,255,.13);
  border-radius:28px;padding:32px 28px;width:min(390px,92vw);
  text-align:center;
  box-shadow:0 40px 100px rgba(0,0,0,.65), 0 0 0 1px rgba(124,156,255,.08);
  animation:cardPop .3s cubic-bezier(.34,1.56,.64,1);
}
@keyframes cardPop{
  from{transform:scale(.88) translateY(20px);opacity:0}
  to{transform:scale(1) translateY(0);opacity:1}
}
.rating-card h3{font-size:18px;font-weight:800;margin:10px 0 4px}
#ratingPopupAdminName{font-size:13px;color:var(--soft);margin-bottom:18px}
#ratingStars{
  display:flex;justify-content:center;gap:10px;
  margin-bottom:16px;font-size:36px;cursor:pointer;letter-spacing:2px;
}
#ratingStars span{
  transition:transform .2s cubic-bezier(.34,1.56,.64,1), filter .15s;
  filter:grayscale(1) opacity(.35);
  display:inline-block;
}
#ratingStars span.selected, #ratingStars span:hover{
  filter:none;transform:scale(1.18);
}
#ratingAlreadyDone{
  display:none;border-radius:12px;padding:10px 14px;
  font-size:13px;margin-bottom:14px;
  border:1px solid rgba(255,255,255,.15);
}
#ratingComment{
  width:100%;border:1px solid var(--line);border-radius:12px;
  padding:10px 12px;font-size:13px;resize:none;outline:none;
  color:#fff;background:var(--glass-3);font:inherit;margin-bottom:14px;
}
#ratingComment::placeholder{color:rgba(255,255,255,.25)}
.rating-btns{display:flex;gap:10px}
#ratingSubmitBtn{
  flex:2;padding:12px;border:none;border-radius:14px;
  background:linear-gradient(135deg,#f59e0b,#f97316);
  color:#fff;font:inherit;font-size:14px;font-weight:800;cursor:pointer;
  box-shadow:0 10px 28px rgba(245,158,11,.3);transition:.18s;
}
#ratingSubmitBtn:hover{transform:translateY(-1px);box-shadow:0 14px 34px rgba(245,158,11,.4)}
#ratingSubmitBtn:disabled{opacity:.4;cursor:not-allowed;transform:none;box-shadow:none}

/* ══════════════════════════════════════════════════════════════
   TOASTS & NOTIFICATIONS
══════════════════════════════════════════════════════════════ */
#toast{
  position:fixed;top:18px;right:18px;
  background:#0d1832;border:1px solid rgba(255,255,255,.12);
  border-radius:16px;color:#fff;padding:13px 16px;min-width:220px;
  display:none;z-index:800;
  box-shadow:0 20px 50px rgba(0,0,0,.5);animation:slideIn .25s ease;
}
#toast .toast-name{font-weight:700;color:var(--primary)}
#toast .toast-msg{color:var(--soft);font-size:12px;margin-top:3px}
#sysToast{
  display:none;position:fixed;bottom:22px;left:50%;transform:translateX(-50%);
  z-index:900;padding:12px 22px;border-radius:14px;font-size:13px;font-weight:700;
  color:#fff;box-shadow:var(--shadow);pointer-events:none;
  transition:opacity .3s;max-width:92vw;text-align:center;
  animation:slideUp .25s ease;
}

/* Alert popup */
#alertPopup{
  position:fixed;inset:0;background:rgba(5,8,20,.65);backdrop-filter:blur(6px);
  display:grid;place-items:center;z-index:700;
}
.popup-card{
  width:min(420px,92vw);padding:26px;border-radius:28px;
  background:#0d1832;border:1px solid rgba(255,255,255,.12);
  box-shadow:var(--shadow);animation:popIn .22s ease;
}
.popup-badge{
  display:inline-flex;padding:7px 12px;border-radius:999px;
  background:var(--warning-soft);color:#fcd34d;font-size:12px;font-weight:800;
}
.popup-card h3{font-size:26px;font-weight:800;margin:14px 0 8px;letter-spacing:-.03em}
.popup-card p{margin:0;color:var(--soft)}
.popup-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}

/* ══════════════════════════════════════════════════════════════
   ANIMATIONS
══════════════════════════════════════════════════════════════ */
@keyframes popIn{from{transform:scale(.92);opacity:0}to{transform:scale(1);opacity:1}}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes slideIn{from{transform:translateX(20px);opacity:0}to{transform:translateX(0);opacity:1}}
@keyframes slideUp{from{transform:translateX(-50%) translateY(12px);opacity:0}to{transform:translateX(-50%) translateY(0);opacity:1}}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}

/* ══════════════════════════════════════════════════════════════
   RESPONSIVE — Mobile / Tablet
══════════════════════════════════════════════════════════════ */

/* ── Tablet (≤1280px) ────────────────────────────────────────*/
@media (max-width:1280px){
  .app-shell{grid-template-columns:1fr}
  .sidebar{display:none}
  .stats-grid{grid-template-columns:repeat(2,1fr);gap:10px}
  .dashboard-grid,.report-grid,.settings-grid{grid-template-columns:1fr}
  .chat-shell{grid-template-columns:300px 1fr}
  #rightPanel{display:none!important}
}

/* ── Mobile (≤768px) ─────────────────────────────────────────*/
@media (max-width:768px){

  /* Layout */
  .app-shell{
    grid-template-columns:1fr;
    grid-template-rows:1fr 60px; /* content + bottom nav */
    grid-template-areas:"main" "nav";
    height:100dvh;
    overflow:hidden;
  }
  .main-area{
    grid-area:main;
    overflow-y:auto;
  }

  /* Sidebar → hide completely */
  .sidebar{display:none!important}

  /* ── Bottom Navigation Bar ─────────────────────────────── */
  .bottom-nav{
    grid-area:nav;
    display:flex!important;
    align-items:stretch;
    justify-content:space-around;
    background:rgba(8,12,26,.98);
    border-top:1px solid rgba(255,255,255,.1);
    padding:0;
    z-index:200;
    backdrop-filter:blur(20px);
    -webkit-backdrop-filter:blur(20px);
  }
  .bottom-nav-btn{
    flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;
    gap:4px;padding:8px 4px;border:none;background:transparent;
    color:rgba(255,255,255,.45);font-size:10px;font-weight:700;
    font-family:inherit;cursor:pointer;transition:.15s;
    -webkit-tap-highlight-color:transparent;
  }
  .bottom-nav-btn .bn-icon{font-size:20px;line-height:1}
  .bottom-nav-btn.active{color:var(--primary)}
  .bottom-nav-btn .nav-badge{
    position:absolute;top:6px;right:calc(50% - 18px);
    font-size:9px;padding:1px 5px;
  }

  /* Topbar */
  .topbar{
    padding:10px 14px 8px;
    flex-wrap:wrap;gap:8px;
  }
  .topbar-left h2{font-size:18px}
  .topbar-actions{gap:6px}
  .chip-row{flex-wrap:wrap;gap:5px}
  .chip{padding:6px 10px;font-size:11px}

  /* Stats grid → 2 columns */
  .stats-grid{grid-template-columns:repeat(2,1fr);gap:10px}
  .stat-card{padding:14px 16px;border-radius:16px}
  .stat-value{font-size:26px;margin-top:6px}
  .stat-trend{margin-top:4px;font-size:11px}
  .dashboard-grid{grid-template-columns:1fr;gap:12px}
  .panel{border-radius:18px;padding:16px}
  .panel-head h3{font-size:16px}
  .bars{height:120px;gap:8px}
  .rank-item{padding:10px 12px;border-radius:12px;gap:9px}
  .rank-badge{width:26px;height:26px;border-radius:8px;font-size:12px}
  .rank-score{font-size:15px}
  .star-bar{font-size:11px}
  .stat-card{padding:12px}
  .stat-value{font-size:28px}

  /* Dashboard grid → 1 column */
  .dashboard-grid,.report-grid,.settings-grid{
    grid-template-columns:1fr;
    gap:12px;
  }

  /* KPI / ranking cards */
  .kpi-grid{grid-template-columns:repeat(2,1fr)!important;gap:8px}

  /* Panels */
  .panel{padding:14px;border-radius:16px}
  .panel-head h3{font-size:14px}

  /* ── Chat page ─────────────────────────────────────────── */
  .chat-shell{
    grid-template-columns:1fr;
    height:calc(100dvh - 60px - 57px); /* minus bottom nav + topbar */
  }
  /* Chat list full width by default */
  .chat-list-panel{
    position:absolute;
    top:57px; left:0; right:0; bottom:60px;
    z-index:100;
    background:var(--bg);
    transition:transform .25s cubic-bezier(.4,0,.2,1);
  }
  .chat-list-panel.slide-out{
    transform:translateX(-100%);
  }
  /* Chat window hidden until room selected */
  .chat-window{
    position:absolute;
    top:57px; left:0; right:0; bottom:60px;
    z-index:100;
    background:var(--bg);
    transform:translateX(100%);
    transition:transform .25s cubic-bezier(.4,0,.2,1);
  }
  .chat-window.slide-in{
    transform:translateX(0);
  }
  /* Back button in chat header */
  .header-icon-btn{min-width:36px;min-height:36px;font-size:16px}
  .chat-back-btn{
    display:flex!important;
    align-items:center;gap:8px;
    padding:6px 10px;border-radius:10px;
    border:1px solid rgba(255,255,255,.12);
    background:rgba(255,255,255,.06);
    color:#fff;font:inherit;font-size:13px;
    cursor:pointer;flex-shrink:0;
  }

  /* Reply input area */
  .reply-bar{padding:10px 12px;gap:8px}
  .reply-bar input{font-size:14px;padding:10px 13px}

  /* Chat items */
  .chat-item-row{padding:10px 12px}
  .chat-avatar{width:40px;height:40px;border-radius:13px;font-size:15px}
  .chat-name{font-size:13px}
  .chat-preview{font-size:12px}

  /* Right panel always hidden */
  #rightPanel{display:none!important}

  /* ── Report charts scroll ─────────────────────────────── */
  #rcBarWrap{min-width:400px!important}
  .kpi-grid{grid-template-columns:repeat(2,1fr)!important}

  /* Settings */
  .settings-layout{flex-direction:column}
  .settings-nav{flex-direction:row;overflow-x:auto;border-right:none;border-bottom:1px solid var(--line-2);padding:8px}
  .settings-nav-item{white-space:nowrap;padding:8px 14px}

  /* Ranking list */
  .rank-item{padding:10px 12px}

  /* Modals */
  .modal-box{
    width:calc(100vw - 32px)!important;
    max-height:90dvh!important;
    border-radius:20px!important;
  }

  /* Alert popup */
  #alertPopup .popup-card{
    width:calc(100vw - 32px)!important;
    border-radius:20px!important;
  }

  /* Page content padding */
  .page-content{padding:14px 12px}
}

  /* ── Note bar mobile ─────────────────────────────────────── */
  #noteBar{padding:10px 12px;gap:6px}
  #noteInput{font-size:13px;padding:8px 11px}
  #notesList{max-height:90px}
  #noteToggleBtn{font-size:14px;padding:5px 8px}

/* ── Small mobile (≤480px) ────────────────────────────────── */
@media (max-width:480px){
  .stats-grid{grid-template-columns:1fr}
  .kpi-grid{grid-template-columns:1fr!important}
  .topbar-left h2{font-size:16px}
}

#ratingComment, .rating-comment{
  width:100%;padding:11px 13px;
  border:1px solid rgba(255,255,255,.12);border-radius:14px;
  background:rgba(255,255,255,.06);color:#fff;
  font:inherit;font-size:13px;resize:none;outline:none;
  margin-bottom:14px;transition:.2s;
}
#ratingComment:focus,.rating-comment:focus{
  border-color:var(--primary);box-shadow:0 0 0 3px rgba(124,156,255,.1);
}
#ratingComment::placeholder,.rating-comment::placeholder{color:rgba(255,255,255,.25)}

/* ── Internal Note Bar ────────────────────────────────────────*/
#noteBar{
  flex-direction:column;gap:8px;
  padding:12px 14px;
  background:rgba(245,158,11,.04);
  border-top:1px solid rgba(245,158,11,.2);
  flex-shrink:0;
}
#notesList{
  max-height:120px;overflow-y:auto;
  display:flex;flex-direction:column;gap:5px;
}
#noteInput{
  width:100%;padding:9px 13px;border-radius:12px;
  background:rgba(245,158,11,.1);
  border:1px solid rgba(245,158,11,.25);
  color:#fcd34d;font:inherit;font-size:13px;
  outline:none;resize:none;line-height:1.5;
  transition:.2s;
}
#noteInput:focus{border-color:rgba(245,158,11,.5);background:rgba(245,158,11,.14)}
#noteInput::placeholder{color:rgba(245,158,11,.35)}

/* ── Rating Popup ─────────────────────────────────────────────*/
#ratingOverlay{backdrop-filter:blur(8px)}
.star-btn{
  cursor:pointer;transition:transform .1s;display:inline-block;
  -webkit-tap-highlight-color:transparent;
}
.star-btn:hover{transform:scale(1.2)}
@keyframes popIn{
  from{opacity:0;transform:scale(.88) translateY(14px)}
  to{opacity:1;transform:scale(1) translateY(0)}
}

/* ████ LOGIN — MOBILE COLOR FIX (frozen) ████ */
@media (max-width: 767px) {
  body {
    background-attachment: scroll;
  }
  .login-box {
    background: rgba(16,22,40,.88) !important;
    -webkit-backdrop-filter: blur(8px) !important;
    backdrop-filter: blur(8px) !important;
  }
  .login-submit {
    box-shadow: 0 10px 20px rgba(76,102,255,.22) !important;
  }
}
/* END LOGIN MOBILE FIX */

/* ═══════════════════════════════════════════════════════════
   OPS DASHBOARD STYLES
═══════════════════════════════════════════════════════════ */
.ops-hcard{background:#161b24;border:1px solid rgba(255,255,255,.07);border-radius:6px;padding:12px 14px;transition:border-color .2s;}
.ops-hcard.ok{border-color:rgba(34,197,94,.3);background:rgba(34,197,94,.03);}
.ops-hcard.warn{border-color:rgba(234,179,8,.3);}
.ops-hcard.crit{border-color:rgba(239,68,68,.4);background:rgba(239,68,68,.04);}
.ops-hc-label{font-size:9px;color:#64748b;font-family:monospace;letter-spacing:.5px;margin-bottom:6px;}
.ops-hc-row{display:flex;align-items:center;gap:6px;}
.ops-hc-val{font-size:12px;font-weight:600;color:#e2e8f0;}
.ops-hc-sub{font-size:10px;color:#64748b;margin-top:4px;font-family:monospace;}
.ops-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0;}
.ops-dot.green{background:#22c55e;box-shadow:0 0 6px rgba(34,197,94,.5);}
.ops-dot.yellow{background:#eab308;box-shadow:0 0 6px rgba(234,179,8,.5);}
.ops-dot.red{background:#ef4444;box-shadow:0 0 6px rgba(239,68,68,.5);animation:ops-pulse 1.2s infinite;}
.ops-dot.gray{background:#64748b;}
@keyframes ops-pulse{0%,100%{opacity:1}50%{opacity:.4}}
.ops-metric{background:#161b24;border-radius:5px;padding:10px;}
.ops-metric-label{font-size:9px;color:#64748b;text-transform:uppercase;letter-spacing:.4px;margin-bottom:4px;font-family:monospace;}
.ops-metric-val{font-size:20px;font-weight:700;font-family:monospace;color:#e2e8f0;}
.ops-metric-val.ok{color:#22c55e;}
.ops-metric-val.danger{color:#ef4444;}
.ops-metric-val.warn{color:#eab308;}
.ops-qcard{background:#161b24;border-radius:5px;padding:10px;text-align:center;border:1px solid transparent;}
.ops-qalert{border-color:rgba(239,68,68,.35);background:rgba(239,68,68,.04);}
.ops-qlabel{font-size:9px;color:#64748b;text-transform:uppercase;margin-bottom:5px;}
.ops-qval{font-size:22px;font-weight:700;font-family:monospace;}
.ops-alert-item{display:flex;align-items:flex-start;gap:8px;padding:8px 10px;background:#161b24;border-radius:5px;border-left:3px solid transparent;margin-bottom:5px;}
.ops-alert-crit{border-color:#ef4444;background:rgba(239,68,68,.06);}
.ops-alert-warn{border-color:#eab308;}
.ops-alert-info{border-color:#3b82f6;}
.ops-sev-badge{font-size:9px;font-weight:700;padding:2px 5px;border-radius:3px;flex-shrink:0;font-family:monospace;margin-top:1px;}
.ops-sev-crit{background:rgba(239,68,68,.2);color:#ef4444;}
.ops-sev-warn{background:rgba(234,179,8,.2);color:#eab308;}
.ops-sev-info{background:rgba(59,130,246,.2);color:#3b82f6;}
.ops-alert-title{font-size:12px;font-weight:500;color:#e2e8f0;}
.ops-alert-time{font-size:10px;color:#64748b;font-family:monospace;margin-top:2px;}
.ops-integ-item{display:flex;align-items:center;gap:10px;padding:8px 10px;background:#161b24;border-radius:5px;margin-bottom:5px;}
.ops-integ-name{font-size:12px;font-weight:500;flex:1;color:#e2e8f0;}
.ops-integ-stat{font-size:11px;font-family:monospace;font-weight:600;}
.ops-integ-note{font-size:10px;color:#64748b;font-family:monospace;}
.ops-act-item{display:flex;align-items:center;gap:10px;padding:7px 8px;border-radius:4px;}
.ops-act-item:hover{background:#161b24;}
.ops-act-type{font-size:10px;width:80px;flex-shrink:0;font-family:monospace;color:#64748b;}
.ops-act-text{font-size:12px;flex:1;color:#e2e8f0;}
.ops-act-time{font-size:10px;color:#64748b;font-family:monospace;}
.ops-empty{color:#64748b;font-size:12px;text-align:center;padding:20px;}